If your company needs a mailing solution, you have a few options. Many companies end up choosing between Formax mailing products and Pitney Bowes. Today at Square One Business Machines, we are going to cover four reasons that Formax mailing products might be the right choice for you. If you have questions, feel free to contact us at (972) 370-3664 right away.
-
- Formax Mailing Products Do Not Involve Ongoing Billing After Cancelation
While this likely does not happen every time, a recent review in Consumer Affairs details an experience on customer had with Pitney Bowes in which they canceled their contract, paid the necessary cancellation fees, and returned the equipment, only to continue to get bills. This is not a concern with Formax mailing products.
-
- It is Easy to Get Someone on the Phone
No matter which type of mailing system you choose, you are likely to have questions. If you choose Formax mailing products from Square One Business Machines, you can always call us at (972) 370-3664 with any questions or concerns you have. Pitney Bowes is a very large company and it can seem impossible to get someone on the phone. Some people have reported that it takes up to four weeks just to get a response from Pitney Bowes, according to a complaint filed with Consumer Affairs.
-
- Your Contract is Fair
The same complaint with Consumer Affairs also discussed the difficulty of canceling a contract with Pitney Bowes and the huge fees to get out of it. This is not an issue with Formax mailing products as the company understands that the needs of customers are always changing.
-
- You Get Equipment When You Need It
Another complaint went into detail about the difficulty of getting the equipment they needed. After initially upgrading to a new model, the new model broke after six weeks. When the customer tried to get a replacement, they were told it was on the way. Days later, they were told it was on backorder with no anticipated date of when it would be back in stock. This left the customer with no postage machine but was still required to pay their fees.
When you choose Formax mailing products, you can get the equipment you need when you need it. If you have questions about finding the best products for your company’s needs, contact Square One Business Machines at (972) 370-3664 today for help.
